Each tour includes round-trip transportation, all admission fees, guides, taxes and gratuities, unless noted otherwise.
Attraction tickets do not include transportation to/from the venue or food and beverage. It is strictly an admission ticket. Tickets are to be picked up on site at the Tours & Attractions counter in the Moscone North/South Center.
Advance Tour Ticket Sales
Each tour ticket U.S. attendees purchase online in advance (prior to October 4, 2019 at 5:00pm CT) should be picked up at NAR Registration on site with badges and other important materials. You must present your tour ticket when boarding the tour bus.
Advance Attraction Ticket Sales
An exchange voucher will be issued for attraction tickets that attendees purchase in advance (prior to October 4, 2019 at 5:00pm CT). Exchange vouchers should be picked up at NAR Registration on site with badges and other important materials. You MUST present your exchange voucher at the Tours & Attractions counter on site to receive your actual attraction ticket for admission. The exchange voucher will not be accepted at any of the venues, just the admission ticket.
On-Site Tour & Attraction Ticket Sales
You can purchase tour and attraction tickets (pending availability) on site at the Tours & Attractions counter in the Moscone Center. On-site tour and attraction tickets are not refundable and subject to availability. On-site tour tickets will increase in price by $5.00 per ticket.
Payment On Site
You may use American Express, Discover, MasterCard, Visa, personal check or cash to purchase tour and attraction tickets on site.
- Friends & Family Fun Bucks are non-transferable.
- May be used to purchase no more than one ticket per tour.
- Cannot be used towards the purchase of a tour in conjunction with cash, check or credit card.
- On site, you cannot redeem Fun Bucks without presenting your official conference badge.
- The name on the badge MUST match the name on the Fun Bucks being redeemed.
Refunds & Exchanges
All requests for refunds and/or exchanges to tour ticket orders or attraction tickets have to be received by October 11, 2019. Please send to: NARAnnual@experient-inc.com.
Tour & Attraction Tickets Cancellations
- Tours will not be cancelled because of rain.
- We reserve the right to cancel any tour if tour minimums are not met. If we cancel a tour, you will receive a full refund.
- Tours are subject to cancellation due to environmental concerns. In the event of cancellation, tickets will be refunded.