Industry Relations and Westside Rentals Manager
Keryssa joined Apartments.com in 2018 as the first Retail Store Manager hire for Costar Group. She played the lead role in successfully launching and managing the Apartments.com Retail Store operations in Santa Monica, CA, which was merged with the Westside Rentals Retail Team as part of the Westside Rentals acquisition. The Retail Team excels at in-person customer service for both landlords and renters, providing rental advice, technical support and guidance with using online leasing tools on Apartments.com. Keryssa has recently taken on the lead role for the Industry Relations team as she continues her focus on providing elite service to MLS’s, brokers and agents nationwide through Apartments.com.