REALTORS® Conference & Expo November 2-5, 2018 - Boston, MA

Coloring Outside the Lines: Creating a New REALTOR® Experience


You have to accept that customer service is no longer the bar that distinguishes us from our competitors. What is the "experience" of you? What makes you different from everyone else out there? Uncover how to become a strategic partner with customers, and learn the importance of examining every one of our customer "touch points" — those opportunities you have to influence the customer experience.